Terms and Conditions

Secure Ordering & Payment Options


Sixela accepts payments thru Stripe and paypal. If you'd prefer to pay direct into our bank account please contact us directly.

Returns & Refunds

Sixela prides themselves on the quality of their work. Your satisfaction in the quality of the item is paramount, however, most pieces are designed and cut to order just for you, we do not have to provide a refund if you have simply changed your mind.

She is happy to meet her obligations under the Consumer Guarantees Act if her art has been wrongly described, is faulty or is unusable for the purpose described.  Sixela will refund or exchange your unused item within 7 days of receipt if returned undamaged to her in Otorohanga, New Zealand.

You must return the item and original packaging and invoice to Sixela within 7 days of Sixela agreeing to refund the item.  The details of the return shipping address is included on the invoice.  You must return the item using the same postage and packaging method as the item was shipped to you, unless agreed otherwise with Sixela.

A refund will not be offered unless all the above provisions are satisfied.

Limitation of Liability: Sixela will not be liable for any loss or damage arising from this product, whether direct, indirect, special, incidental or consequential.

Privacy Policy

Personal information

We collect and use personal information in order to administer or otherwise carry out our obligations in relation to any agreement that you may have with us.     Anticipate and resolve problems with your service.    Create and inform you of products and services that you may be interested in.We will not use this information for anything other than providing the service for which the information was supplied.  In order to do the above, we need to collect and process personal information about you (including your name, address, telephone number and email address).  We may ask you for this information on our web site.  In order to take advantage of some of our services, you may need to supply us with the personal details of a third party (for example, their name and address if you wish to send them some of our products).We will not disclose any personally identifiable information without your permission unless we are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention of crime or fraud).   You will be treated as having given your permission for disclosures referred to in this policy.In order to help us provide you with the highest level of service, we may use the information you supply us with (except for any information that you have provided about a third party) for market research and tracking of sales OR sending you information about our products and services 


Non personal details

We may automatically collect non-personal information about you, such as the type of browsers you use or the web site from which you linked to us.  This information is only used to assist us in providing an effective service on this web site.We may, from time to time, supply the owners and operators of third party web sites which have a link to our site with information about the number of users linking to our site from their web site.  You cannot be identified from any of this information.



From time to time, we may hold competitions via our web site.  When you enter a competition, we may ask you to tell us your name, email address, mailing address and telephone number.  We will not use these details in any manner that is incompatible with this privacy policy.



We may store some information on your computer when you look at our site.  This information facilitates your use of our web site, and ensures that you do not need to necessarily re- enter your details on each visit.You can set your browser to notify you when you receive a cookie, which allows you to choose whether or not to protect it.



We aim to keep our records as accurate as possible . If you would like to review or change the details that you have supplied us with at any time, please contact us with your requirements.



The technology that we use and the policies that we have implemented are intended to safeguard your privacy from unauthorised access and improper use.



This site contains links to other sites.  We cannot be responsible for the privacy policies and practices of other web sites.  We recommend that you check the policy of each site that you visit. You may have linked to this web site from a third party web site.  We cannot be responsible for the privacy policies and practices of the third party web site from which you linked to our web site.  We recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.